Moving Beyond Patient Experience to a Better Human Experience

How software advancements are connecting caregivers and patients in powerful new ways

Over the past several years, hospital and health system leaders have been struggling to lowers costs and navigate unprecedented change, while also keeping employees engaged and patients safe and satisfied. This is critical as reimbursement is increasingly being tied to results from patient satisfaction surveys, which many systems have struggled for years to improve.

Smart leaders and organizations realize that there is one factor above most that can either make or break their success – communication.

Delta Regional Medical Center Selects MEDarchon’s QUARC

New Technology Enables Improved Clinical Communication

NASHVILLE, TN (August 6, 2019): MEDarchon, a leader in healthcare communications technology, today announced that Delta Regional Medical Center has successfully implemented QUARC for its HIPAA-compliant secure messaging, care-team communications, and mass notification needs throughout the enterprise.

Alert Fatigue Can Be Stopped

Video: See QUARC in action!

Designed by hospital professionals who understand EHR alert fatigue. QUARC’s secure messaging and reporting help reduce care team stress and medical errors.

Reducing Readmission Rates

Effective Transition Planning and Discharge Follow-Up

Reducing readmission rates is a key objective of today’s top performing hospitals. Readmission measures are estimates of unplanned readmission to an acute care hospital in the 30 days after discharge from a hospitalization. Patients may have had an unplanned readmission for any reason.

A quick query of the Hospital Compare data at the site shows that for the latest reporting period (July 1, 2016 thru June 30, 2017) 1,912 hospitals scored below the 50th percentile for 30-day hospital-wide all cause unplanned readmissions. 1,152 hospitals scored in the 50th – 74th percentile. In a value-based reimbursement environment the penalties and costs to hospitals for excessive readmissions are very real.

Click here to read article.

Podcasts: The Voice of Healthcare

Using voice technology in healthcare communications

with Dr. Matt Cybulsky, Founder of Ionia Healthcare Consulting

Rules Based, Point-of-Care Workflows

Vincari leaders Michael Damrich and Marshall Wood chat about Vincari’s workflow improvements that are helping physicians. Capturing patient information and images across all interactions.


Using AI to Reduce EMR Burnout

Nathan Gunn, MD COO of Suki speaks with host Dr. Matt Cybulsky and Reid Maclellan MD (Boston Children’s Hospital) about Sutter Health’s AI tool and the related reduction of EMR burden and burnout.


Dr. Matt Cybulsky

Reducing Length of Stays

Healthcare today continues to shift from traditional fee for service to value-based delivery models. Healthcare consolidation also continues throughout the United States with goals to decrease costs, increase accessibility for patients, improve outcomes and quality. The shift has required a more patient-centric, data driven approach and a healthcare system focused on prevention and disease management.

What further complicates this or rather, acts as a key driver for this change is…the “silver tsunami”.

Click here to read full article.

Stress Busting Tools for Hospitals

Nurse and Physician Burnout

The United States is in the middle of a physician and nurse burnout crisis. Our article “Stress Busting for Hospital Care Teams” describes how an intelligent, patient centric, clinical communication platform can address physician and nurse burnout.

Click here to read full article.

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